Refund Policy


Refunds and exchanges are available for tickets for participating venues and teams.


Get a full refund on tickets for participating venues and teams if you change your mind within 24 hours of purchase.


Don't suffer from seat envy. If you see seats you prefer that are the same price or higher for your event, call us to exchange the ones you have and just pay the difference.

We can't refund or exchange tickets for events that are less than 7 days away.


Some non-participating venues (and artists, teams, etc.) have a "no refunds or exchanges" policy. But if the event is close and you can't make it, we'll do everything we can to help. Contact us!