Cookie Policy

We use cookies across our website to enable you to buy tickets, and improve performance This policy explains how we do that.


Important: By Continuing to use this website you accept that we will place and access cookies on your device, unless you block them as described below

What are cookies?

Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website recognise your device.


There are many functions cookies serve. For example, they can help us to remember your ticket basket, analyse how well our website is performing, or help our event organisers track how you found the website.


Our cookies won’t collect information that identifies you, and will instead collect more general information such as how users arrive at and use our websites, or a user’s general location, or for our site the contents of your basket.

What sort of cookies does the Cornish Riviera Box Office use?

Generally, our cookies perform 2 functions:


  1. Essential cookies – The CRBOBasket Cookie is an essential cookie for the website to function. It holds information about the tickets in your basket; so without it you are unable to book online. If you opt out of these cookies, you’ll need to book by phone on 01726 879500.
  2. Performance Cookies – We utilise other cookies to analyse how our visitors use our websites and to monitor website performance. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages.

Does anyone else use cookies on our website?

Web Chat – Zopim


Zopim use “cookies” and “Flash cookies”, common known as Adobe Flash Local Shared Object (LSO) to enable you to sign in to our services and to help personalize your online experience. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer.


Zopim uses cookies to store your preferences and other information on your computer in order to save you time by eliminating the need to repeatedly enter the same information and to display your personalized content on your later visits to these sites. However, you are free to block these cookies without affecting the functionality of the CRBO Website.

Can a website user block cookies?

As we’ve explained above, cookies help you to get the most out of our websites.


However, if you do wish to disable our cookies then please follow the instructions here: How to block Cookies


Please remember that if you do choose to disable cookies, you may find that certain sections of our website do not work properly

More Information

More detail on how businesses use cookies is available at


If you have any queries regarding this Cookie Policy please contact us by emailing


This document was last updated on 9th June 2012